A WhatsApp AI chatbot that actually knows your business
Automate the questions your team answers most — pricing, availability, order status — while keeping every conversation ready for a human to step in.
Starting from RM1,999 — setup + RM399/month
AI Assistant
Online — replies instantly
What are your opening hours this Saturday?
We're open 10 AM–6 PM on Saturdays. Want me to book a slot for you?
WhatsApp is how most Malaysian customers prefer to reach a business, but that also means enquiries pile up outside office hours, over weekends, and during promotions — and a slow reply often means a lost sale to whichever competitor answered first.
We connect an AI chatbot to your WhatsApp Business number, trained specifically on your products, pricing, and policies. It answers common questions immediately, at any hour, and hands the conversation to a real team member the moment a question needs a person — a price negotiation, a complaint, or anything outside what it's confident about.
What you actually get
Replies instantly, any hour
No more losing a sale to a competitor who replied first at 11pm.
Trained on your actual business
Not a generic bot — it knows your products, prices and policies.
Hands off cleanly to a human
Complex or sensitive questions reach your team with full context.
Bilingual by default
Handles English and Bahasa Malaysia conversations.
Full conversation visibility
See exactly what customers are asking, every month.
No new app for customers
Works inside WhatsApp — nothing new for your customers to install.
What's included
WhatsApp Business API integration
Connects to your existing or new WhatsApp Business number.
Custom knowledge base
Trained specifically on your products, pricing and policies.
Human handoff
Seamless escalation to your team with full conversation context.
Bilingual responses
English and Bahasa Malaysia out of the box.
Conversation analytics
Monthly reporting on volume, topics, and resolution rate.
Order/CRM integration (optional)
Connect to your order system for live status answers.
Is this for you?
- A business getting more WhatsApp enquiries than staff can answer promptly
- An online seller who needs order-status and shipping questions answered automatically
- A clinic or service business handling repetitive appointment or availability questions
- A business that loses after-hours enquiries to competitors who reply faster
Industries we build this for
How businesses use this
Answering pricing and product availability questions automatically
Handling appointment booking and rescheduling enquiries for a clinic
Providing order status updates without a staff member checking manually
Qualifying a lead's budget and requirements before a salesperson calls
How it works
- 01
Business information handover
You share your FAQs, pricing, and policies — the chatbot's training material.
- 02
WhatsApp Business API connection
We connect the chatbot to your WhatsApp Business number.
- 03
Testing & tuning
We test real conversation flows and adjust responses before go-live.
- 04
Go live & monitor
We monitor early conversations closely and refine based on real questions.
For Malaysian businesses
The chatbot is configured to understand and respond in English and Bahasa Malaysia, matching how customers actually message on WhatsApp in Malaysia, and integrates with the WhatsApp Business API used by Malaysian telcos and payment partners.
Transparent, published pricing
Starter
+ RM1,999 setup
- Up to 500 conversations/month
- English + Bahasa Malaysia
- Human handoff
Growth
+ RM1,999 setup
- Up to 2,000 conversations/month
- Order status integration
- Monthly analytics report
Enterprise
- Unlimited conversations
- Custom CRM/ERP integration
- Dedicated support
Straight answers
If your question is not here, message us on WhatsApp — you will get a real answer, not a brochure.
Still not sure?
Ask us directly — no form, no login.
- A real person replies, usually the same business day
- We will say plainly if we are not the right fit
- No obligation and no sales sequence afterwards
Do I need an existing WhatsApp Business API account?
No — we can help you set one up as part of the onboarding process if you don't already have one.
Will customers know they're talking to a bot?
The chatbot identifies itself as an automated assistant and makes it clear how to reach a human at any point — we don't design it to impersonate a person.
What if the chatbot gives a wrong answer?
We scope its knowledge to information you've explicitly provided and review conversation logs regularly to correct and retrain it where needed.
Can it take payments through WhatsApp?
It can share a payment link, but processing the payment itself happens through your existing payment gateway, not inside WhatsApp.
How is this different from a basic auto-reply?
A basic auto-reply sends the same fixed message regardless of the question. This chatbot understands the actual question being asked and responds with relevant, specific information.
Related services
Practical guidance, Malaysia-specific
Real pricing, real trade-offs, written for people running a business here.
Tell us what you are trying to fix.
A website that does not bring enquiries, stock you cannot track, a phone that never stops ringing with the same question. Send a message and we will tell you honestly whether we can help — and what it would cost.
No account needed. Most enquiries get a reply the same business day.