A Messenger AI chatbot that answers your Facebook Page enquiries the moment they arrive
Common questions about price, stock and promotions answered instantly on Messenger, with anything that needs a person flagged to your team with the full conversation attached.
Starting from RM1,499 — setup + from RM299/month
AI Assistant
Online — replies instantly
What are your opening hours this Saturday?
We're open 10 AM–6 PM on Saturdays. Want me to book a slot for you?
For a lot of Malaysian businesses the Facebook Page is the shopfront, and Messenger is where buying actually starts. But enquiries bunch up — a boosted post drops fifty messages in an hour, and they keep coming after closing. Meta also visibly shows your Page's response time, so slow replies are on public display, and a customer who doesn't hear back in a few minutes has usually already messaged a competitor.
We connect an AI chatbot to your Page's Messenger that answers the predictable questions immediately — pricing, availability, current promotion, how to order, delivery time — using information you've supplied. It keeps your Page's response time fast, works through a post-boost surge without breaking a sweat, and escalates anything sensitive or unusual to your team with the conversation so far attached. Your existing Page admins can jump into any chat at any moment.
What you actually get
Instant first reply
Every Messenger enquiry gets an accurate answer within seconds.
Keeps your response rate up
The publicly visible "responds within" badge stays fast.
Handles post-boost surges
A promotion that floods the inbox no longer means missed messages.
Clean human handoff
Complex or sensitive chats reach your team with full context.
Bilingual
English and Bahasa Malaysia in the same conversation.
Works with your admins
Staff can take over any conversation whenever they want.
What's included
Facebook Page integration
Connects directly to Messenger on your existing Page.
Instant replies
Answers common questions the moment they're asked, day or night.
Order & promotion FAQs
Trained on your current offers, pricing and ordering process.
Human handoff
Escalates to your Page admins with the conversation attached.
Bilingual responses
English and Bahasa Malaysia.
Conversation log & report
Monthly summary of volume, common topics and handoff rate.
Is this for you?
- A business that sells mainly through its Facebook Page and Messenger
- A Page that runs boosted posts and then can't keep up with the replies
- A seller losing after-hours Messenger enquiries to faster competitors
- A team whose Page response-time badge has slipped and is hurting credibility
Industries we build this for
How businesses use this
Answering "berapa harga" and "ready stock?" instantly during a promotion
Sharing order steps and a payment link without a staff member typing them out
Capturing name, item and contact from an enquiry before a person follows up
Keeping the Page responsive overnight and on public holidays
How it works
- 01
Page connection
We connect the chatbot to your Facebook Page's Messenger with the right permissions.
- 02
Content & offers setup
We load your pricing, ordering steps and current promotions as its knowledge.
- 03
Flow testing
We run through common buyer journeys and tune the responses and handoff points.
- 04
Go live & monitor
It goes live; we watch early conversations and refine from real questions.
For Malaysian businesses
Replies in English and Bahasa Malaysia, matching how customers message Malaysian Pages. It respects Meta's messaging policy and the 24-hour standard messaging window, so your Page stays in good standing while still catching after-hours enquiries.
Transparent, published pricing
Standard
+ RM1,499 setup
- Connected to 1 Facebook Page
- Up to 500 conversations/month
- Human handoff
- Monthly report
Pro
+ RM1,499 setup
- Up to 2,000 conversations/month
- Instagram DM coverage too
- Lead capture into CRM
- Quarterly retraining
Custom
- Unlimited conversations
- Multiple Pages
- Order-system integration
- Dedicated support
Straight answers
If your question is not here, message us on WhatsApp — you will get a real answer, not a brochure.
Still not sure?
Ask us directly — no form, no login.
- A real person replies, usually the same business day
- We will say plainly if we are not the right fit
- No obligation and no sales sequence afterwards
Does this work alongside our existing Page admins?
Yes. The chatbot handles the first response, and any of your admins can jump into a conversation at any time and take it over.
Will using a bot get our Page restricted?
No, as long as it follows Meta's messaging policy — which ours does. It respects the standard 24-hour messaging window and doesn't send disallowed promotional content outside it.
Can it also cover Instagram DMs?
Yes, on the Pro tier — Instagram direct messages for a linked business account are handled by the same knowledge base.
What if someone asks something the bot shouldn't answer, like a complaint?
You define those triggers during setup. Complaints, refund requests and anything sensitive are handed straight to your team rather than answered automatically.
Do we need Meta Business verification for this?
A standard Facebook Page with admin access is usually enough to start. If your use needs advanced permissions we'll guide you through Meta's business verification as part of onboarding.
Related services
Practical guidance, Malaysia-specific
Real pricing, real trade-offs, written for people running a business here.
Tell us what you are trying to fix.
A website that does not bring enquiries, stock you cannot track, a phone that never stops ringing with the same question. Send a message and we will tell you honestly whether we can help — and what it would cost.
No account needed. Most enquiries get a reply the same business day.