WhatsApp marketing that reaches Malaysian customers where they actually are
Compliant broadcast campaigns through the WhatsApp Business API — approved templates, segmented lists, and delivery and read reporting — not risky blasts from a personal number.
Starting from RM0 — per message, plus Meta conversation charges
Organic traffic
+64%Rankings
↑ 18
Clicks/mo
2.4k
Leads
+31
Malaysians open WhatsApp far more than email, so it's the obvious place to send a promotion or an update. But doing it from a personal or WhatsApp Business app number, adding customers to broadcast lists by hand, means low reach (broadcast lists only deliver to people who saved your number) and a real risk of the number being banned for spam — taking your customer conversations down with it.
We run WhatsApp marketing properly through the WhatsApp Business API: message templates submitted and approved by Meta, an opted-in contact list segmented for relevance, and campaigns sent within policy so your number stays in good standing. You get delivery and read reporting per campaign, and the same number can still handle normal customer conversations and chatbot automation.
What you actually get
Reaches the app they check
WhatsApp open rates dwarf email for most Malaysian audiences.
Number stays safe
API-based, policy-compliant sending — not a bannable manual blast.
Approved templates
Message templates cleared by Meta before they go out.
Delivery and read data
See what was delivered and what was actually read.
Segmented, not spray
Target by customer type or purchase history for relevance.
One number for everything
Marketing shares the number used for support and the chatbot.
What's included
Broadcast campaigns
Promotions and updates to segmented, opted-in lists.
Template message setup
Written and submitted for WhatsApp approval, in English or Bahasa Malaysia.
Delivery & read reporting
Per-campaign visibility of delivery and read rates.
List segmentation
Target by customer type, location or purchase history.
Opt-in & opt-out management
Consent tracked; opt-outs suppressed automatically.
Works with support & chatbot
Same number handles marketing, service and automated replies.
Is this for you?
- A business adding customers to WhatsApp broadcast lists by hand
- A seller whose promotions get poor reach from a personal WhatsApp number
- A company worried about its WhatsApp number being banned for marketing
- A business that wants marketing, support and automation on one WhatsApp identity
Industries we build this for
How businesses use this
Announcing a sale or new arrival to a segmented customer list
Sending order and delivery updates customers reliably see
Re-engaging past buyers with a targeted offer
Running an RSVP or booking campaign for an event
How it works
- 01
API onboarding
We set up or migrate your number onto the WhatsApp Business API.
- 02
Template submission
We write and submit your message templates for Meta approval.
- 03
List & segments
Your opted-in contacts are loaded and segmented for targeting.
- 04
Campaign send & report
Campaigns go out within policy; you get delivery and read reporting.
For Malaysian businesses
Built for the Malaysian market where WhatsApp is the default customer channel: bilingual templates, sensible send timing for local habits, and integration with the same WhatsApp Business number used for your customer service and chatbot, so marketing and support share one identity.
Transparent, published pricing
Pay-as-you-go
- Per-message pricing
- Template setup
- Delivery & read reporting
- Opt-out management
Managed
- Monthly campaign planning
- Template writing & maintenance
- Segmentation strategy
- Consolidated reporting
Enterprise
- High-volume sending
- CRM / e-commerce integration
- Automated lifecycle campaigns
- Dedicated account manager
Straight answers
If your question is not here, message us on WhatsApp — you will get a real answer, not a brochure.
Still not sure?
Ask us directly — no form, no login.
- A real person replies, usually the same business day
- We will say plainly if we are not the right fit
- No obligation and no sales sequence afterwards
Will this get our WhatsApp number banned for spam?
Not when it's done through the Business API with approved templates and an opted-in list, which is how we run it. The ban risk comes from manual blasting off a normal app number to people who didn't consent — exactly what this replaces.
What are the Meta conversation charges?
Meta bills per 24-hour conversation window, at a rate that varies by category (marketing, utility, service) and is set for Malaysia. It's separate from our per-message fee, and we show both clearly.
Can we use our existing WhatsApp Business number?
Usually yes — an existing number can be migrated to the API, though it can no longer be used in the WhatsApp or WhatsApp Business app afterward. We walk through the trade-offs before migrating.
Do recipients need to have saved our number?
No. Unlike broadcast lists in the app, API campaigns deliver to any opted-in contact regardless of whether they've saved you — which is a big part of why reach is better.
Can it connect to our online store?
Yes, on the Enterprise tier — order confirmations, shipping updates and abandoned-cart nudges can be triggered automatically from your e-commerce platform.
Related services
Tell us what you are trying to fix.
A website that does not bring enquiries, stock you cannot track, a phone that never stops ringing with the same question. Send a message and we will tell you honestly whether we can help — and what it would cost.
No account needed. Most enquiries get a reply the same business day.